Who We Are
Your Trusted Local Technology Partner for Managed IT Services.
Dedication
Originally founded in 2002 as a break‑fix computer store in El Reno, Oklahoma, the company evolved over the next decade to meet changing technology demands and the growing needs of business clients. This transition to a fully managed services model required a complete transformation of the business, leading to the launch of Bitrox Technology as a modern Managed Service Provider (MSP).
With over 24 years experience in IT and business leadership, our long standing tenure means we’re committed for the journey ahead.
We believe that true success is built upon trust and respect earned from our valued clients and partners.
The Bitrox team is dedicated to excellence and built on a foundation of integrity.
The Bitrox name derives from Bit (binary digit), the most basic unit of information in computing. ROX is short for Return On eXperience which is best described as a holistic approach to understanding and amplifying the value of technological investments across the customer experience.
Why Choose Bitrox Technology?
Choosing the right IT partner is about more than fixing issues, it’s about trust, responsiveness, and having a clear strategy for the future. At Bitrox Technology, we take a proactive, relationship driven approach to IT that helps businesses operate securely, efficiently, and with confidence.
We don’t believe in one‑size‑fits‑all solutions. Every organization we work with has unique challenges, goals, and risks, and we tailor our services to align with how your business actually operates.
Core Values
These values and principles are not just statements, they are the moral compass that guides decisions, shapes culture, and ensures we remain true to our identity.
1
Integrity
We do what’s right, even when it’s hard.
2
We own our actions and outcomes.
3
Excellence
We strive for the highest standards.
Meet The Team
Mike Metcalf
Founder & CEO
As Founder & CEO of Bitrox Technology, Mike is driven by a clear vision: businesses deserve a better IT experience. His attention to detail and commitment to both clients and the Bitrox team form the foundation of a culture built on integrity, accountability, and excellence.
Mike believes the core of long‑term success is building a strong team. By empowering, educating, and encouraging people to perform at their best, he helps shape forward‑thinking technology solutions that support sustainable growth and lasting business success.
Kandi Metcalf
Partner & Operations
Rylee Roach
Operations Manager
Brandon Randall
Technical Services Manager
Jacob Roach
Systems Support Specialist